Release Notes

2026-09-17

Plan with Personas, automate child-work completion and board cleanup, see descriptions in lists, and enjoy smoother everyday workflows.

This roundup brings together our recent major improvements, including the Personas and automation capabilities introduced earlier this month, plus the latest everyday fixes.

👥 Plan and report by job function with Personas

Assign work to Engineer, QA Analyst, or another Persona before choosing who will do it. Add a compatible person when you're ready, then group time reports and 2D boards by Persona to see the work each function is doing. Recorded time keeps its original Persona when assignments change.

Start in Settings → Organization → Personas, then give people their Personas in Users. Personas describe work; they do not grant access.

📚 Set up Personas

✅ Complete child work automatically

When a Story finishes, automatically complete its direct child items, subtasks, or both. Close the accompanying QA work without manually visiting every task.

Choose Status Changed, add Item Type = Story, and select Complete Child Items or Subtasks. Children use their own Done status.

📚 Configure child-work completion

🧹 Clear completed work from busy boards

Use Item Stays Done on Board to remove completed items from a perpetual board, or move them elsewhere, after chosen hours or days. Checks run hourly for items completed after the rule is enabled. Items and their history remain in the workstream.

You can also permanently remove archived boards and board folders while retaining their work items.

📚 Set up board cleanup

👀 Read descriptions directly in list views

The Description field is now available as a column in Items, My Work, board tables, and Child Items. Scan descriptions alongside your other fields, then click a cell to read or edit the full content.

Your saved column choices stay intact. Enable Description in Table columns if it is not visible.

📚 Use table descriptions

⏱️ Choose where time is recorded

Administrators can turn off Allow Parent Item Time Entries in Settings → Organization → Time Tracking → General to allow new entries only on work types with no child types. It is on by default; existing parent-item entries remain viewable, editable, and removable.

📚 Configure time tracking

✨ Fewer interruptions in everyday work

  • Safer editing: Failed description saves keep your draft open. List refreshes no longer falsely report editing conflicts. Long comments keep their toolbar and action buttons within reach; oversized text gets a clear size-limit message.
  • Focused views: Cycle filters no longer bring unrelated teams' boards into your current board view.
  • Smoother sign-in: Temporary connection problems no longer unnecessarily sign you out; expired company sign-ins return you to login. Newly typed sign-on domains save without pressing Enter first.
  • Better request forms: No and 0 answers stay intact, and required calculated fields no longer block submission. Wrong-portal customers can receive directions to their own portal.
  • Faster administration: Add multiple users adds several team members at once. Knowledge Base version previews open full-screen for easier review.