For anyone using an AI assistant with DevStride, the MCP connection can now do a lot more — and costs fewer tokens doing it.
📚 Learn more: DevStride MCP Server
2026-07-06
SLAs added to Service Desk — promise response times, track them against your real business hours, and get warned automatically before a promise is missed.
2026-07-09
Service Desk triage gets sharper — Customer Importance, new urgency columns and filters, ticket merge, bulk edits, and richer ticket context wherever you work.