Use Time Tracking settings when payroll, invoicing or client reporting depends on logged hours not changing after a period closes. The page holds three independent controls:
| Control | What it does | Default |
|---|---|---|
| Allow Parent Item Time Entries | Whether time can be logged on items whose type has child types (Epics, Features…) | On |
| Lock | After a period plus its grace window closes, entries dated in it cannot be created, edited or deleted by anyone, anywhere | Off |
| Soft Close | After a period plus its grace window closes, changes to entries dated in it are flagged Late but never blocked | Off |
Think of Lock as the accountant closing the month: once the books are shut, nothing moves. Soft Close is a highlighter instead of a padlock: hours logged after the deadline still count, but everyone can see they came in late.
Configure Settings → Admin → Time Tracking. The page needs the Configure Time Tracking permission (MANAGE_LOCK_SETTINGS), held by the default Owner and Admin roles. It is available to every organization; no plugin is required, though the Weekly Logs plugin respects the same lock. Every control saves as you change it; there is no Save button.
The General section holds this one switch.
Turning it off asks for confirmation and takes effect immediately, but is not retroactive: entries already on parent items stay viewable, editable and deletable; only moving an existing entry onto a different parent item is refused. "Parent" is a property of the item's type, not of its current children: an Epic with no children yet still counts as a parent, and a Story stays a leaf however deep it sits. The setting is also available through the API as PATCH /v1/organizations/{organizationId}/parent-time-entries-settings with { "allowParentTimeEntries": false }.
Shared by Lock and Soft Close; it feeds their period boundaries and business-day grace counting.
The Preview shows the Current period (or Closing period while one is in its grace window) and Entries lock on: the exact day, computed by the same engine that enforces the lock.
Nothing is stamped onto entries. Changing the period type or grace window recalculates every period's status immediately under the new configuration, and clicking Disable Lock makes every previously locked entry editable again.
Soft Close has its own Period type, Grace period (days), Grace day type, Bi-weekly anchor, Enable Soft Close button and preview (Entries flag Late on:). It is independent of Lock: either can be on without the other.
How the Late flag behaves:
Unlike Lock, the Late flag is stamped on the entry, so changing or disabling Soft Close does not clear existing flags. A Late entry stays Late until it is next edited, when it is re-evaluated under the configuration in force at that moment.
A single period can be given its own grace window — extending just the December close, for example — without changing the default. Overrides are available through the API only, keyed by the period's start date:
PATCH /v1/organizations/{organizationId}/lock-period-overrides/{periodStartDate}PATCH /v1/organizations/{organizationId}/soft-close-period-overrides/{periodStartDate}Clearing an override returns that period to the default. The previews reflect an override for the period they show.
Formatting Rules
Make items in chosen statuses stand out everywhere: a red, struck-through title and an X on the item icon, so cancelled work reads as cancelled on every screen.
Training Sandboxes
Create practice copies of DevStride pre-loaded with the Acme demo dataset so your team can learn without touching real data, find out how to sign in to one, and reset or destroy it when training is done. Idle sandboxes are deleted after a warning period.