The Subscription area inside Organization Settings is where you manage everything related to your organization's plan and payments. DevStride bills your organization directly: if you pay by card, DevStride charges your saved card each month, with the card itself held and processed securely by Stripe; if you pay by invoice, DevStride sends your invoices through QuickBooks.
The Subscription area is divided into four sub-pages, in this order:
The page opens on Your Plan by default, and your selection is reflected in the page's address (the ?section= portion of the URL).
Your Plan shows your plan exactly as DevStride holds it:
To change your plan or how you pay, email support@devstride.com.
If your last card payment didn't go through, Your Plan says so at the top. Save a different card under Payment Method; the payment is tried again automatically once you do.
A few workspaces see a short message instead of the details:
A new workspace starts on a free 14-day trial run by DevStride. Nothing is charged during the trial. Your Plan shows Free trial until a date.
People who can manage billing can enrol from Your Plan:
Your Plan then shows how you pay, for example By card, charged monthly on the bill day.
Each month DevStride charges the saved card on your bill day, and Stripe emails the receipt to the billing contact you entered. Billing History lists each card payment with a link to its receipt.
A week before the trial ends, the workspace's Owners get one email, and the people who manage billing see a prompt with Set up payment and Continue trial. If the trial ends with no way of paying set up, the workspace is locked: members see a notice instead of their work, and an Owner can set up card payments from that notice to reopen the workspace straight away. Nothing is deleted while it is locked.
If your organization runs more than one workspace, you can ask DevStride support to include the extra workspaces in your main workspace's license. An included workspace:
On an included workspace, Your Plan shows Included in the main workspace license, and its billing is managed from the main workspace.
The Billing Details page hosts a Stripe-powered form for the billing contact used on your invoices. It collects:
Save your changes with the Update Billing Details button. A confirmation appears once the billing contact is updated. The form is rendered by Stripe and adapts to your light or dark theme.
The Payment Method page, headed Credit Cards, lists the cards saved to your account. Each card shows its brand icon, an optional cardholder name, the last four digits, and its expiration date (Expires on MM/YY). A card that has passed its expiration date is flagged with a red Expired tag.
To add a card, open the Add Card row to expand a Stripe payment form. Enter the cardholder name and email, complete the card details, and submit with Add Card.
To remove a card, use the x icon and confirm in the Delete Card dialog. The x appears only on cards DevStride will let you remove.
Billing History has two parts.
Card payments lists each payment DevStride took from your card: the date, what it paid for, the amount, its status and a link to the Stripe receipt. A payment that was refunded shows Partially Refunded or Fully Refunded; hover over or tab to the badge to see the amount refunded. If a refund later fails or is cancelled at the bank, the payment goes back to showing what was actually kept.
Below it, a table lists invoices from before DevStride took over billing, with these columns:
Rows load as you scroll (20 at a time). Click the download icon to open the invoice PDF in a new browser tab.