Subscription & Billing

The Subscription area inside Organization Settings is where you manage everything related to your organization's plan and payments. Billing in DevStride is powered by Stripe, so your saved cards, billing address, and invoices are all handled securely through Stripe.

The Subscription area is divided into four sub-pages, in this order:

• Subscription Tier — view available plans, switch tiers, subscribe, or cancel
• Billing Details — manage the billing contact and address used for invoices
• Payment Method — add, remove, and set the active credit card
• Billing History — review and download past invoices

Opening the Subscription area

1. Click Settings at the bottom of the left sidebar to expand the settings menu.
2. Expand the Subscription group in the settings navigation.
3. Choose one of the four sub-pages: Subscription Tier, Billing Details, Payment Method, or Billing History.

The page opens on Subscription Tier by default, and your selection is reflected in the page's address (the ?section= portion of the URL).

Subscription Tier

The Subscription Tier page shows a pricing card for each available plan, plus an Enterprise card. Each plan card shows:

• The price, formatted per user per month or per user per year
• The plan's limits — Assets Storage (shown per user), Automation Actions, and AI Smart Suggestions

Use the Billed Annually / Billed Monthly toggle to switch between billing frequencies. Annual billing shows a savings stamp.

The action button on each card reflects its relationship to your current plan:

• Current Plan — the plan you are on now
• Upgrade — move to a higher tier
• Downgrade — move to a lower tier
• Select — choose this plan
• Contact Us — shown on the Enterprise card; opens a contact request so the DevStride team can follow up (Enterprise and custom plans are not self-serve)

Changing your tier

While your subscription is active, you can switch tiers directly from the plan cards. Selecting a different tier opens a Change Subscription confirmation dialog (confirm with Accept Change). How the change takes effect depends on the direction:

• Upgrades are charged a prorated amount immediately.
• Downgrades take effect at the start of your next billing cycle.
• During a trial, the new tier applies for the rest of the trial; your card is charged when the trial ends.

If you schedule a change (such as a downgrade), a banner appears showing the pending change with a Cancel Change button so you can reverse it before it takes effect.

Subscribing

When your subscription is not active — for example during a trial, or after it has been canceled or suspended — the page shows your trial days remaining or a status message, along with a Subscribe Now button. Once a trial has fully ended, you may also see a Request trial extension option.

Clicking Subscribe Now opens a three-step dialog:

1. Choose Tier — use the Billed Annually / Billed Monthly toggle and pick a tier from the dropdown. The dropdown includes an Enterprise / Custom option; choosing it shows a contact message and changes the next button to Contact us.
2. Billing Details — enter your billing contact and address.
3. Payment Method — add a card and finish with the Subscribe button.

Use Back and Next to move between steps, or Cancel to close the dialog.

Canceling and reinstating

Click Cancel Subscription to start a cancellation. A confirmation dialog appears (confirm with Cancel Subscription, or back out with Nevermind).

Custom plans

If your organization is on a custom (non-standard) plan, the page displays a message that you are on a custom plan and should contact support to make changes, with a link to sales@devstride.com. Enterprise and custom plans are not self-serve.

Billing Details

The Billing Details page hosts a Stripe-powered form for the billing contact used on your invoices. It collects:

• An Email address
• First and last name
• A phone number
• A billing address (address line 1 and 2, city, state, postal code, and country)

Save your changes with the Update Billing Details button. A confirmation appears once the billing contact is updated. The form is rendered by Stripe and adapts to your light or dark theme.

Payment Method

The Payment Method page, headed Credit Cards, lists the cards saved to your account. Each card shows its brand icon, an optional cardholder name, the last four digits, and its expiration date (Expires on MM/YY). A card that has passed its expiration date is flagged with a red Expired tag.

• The card currently used for charges shows an Active Card badge.
• Any other valid card shows a Make Active button so you can switch which card is charged.

To add a card, open the Add Card row to expand a Stripe payment form. Enter the cardholder name and email, complete the card details, and submit with Add Card.

To remove a card, use the x icon and confirm in the Delete Card dialog.

Billing History

The Billing History page is a read-only table of your Stripe invoices, with these columns:

• Invoice number
• Amount — formatted with the correct currency; a tooltip shows Discount or Applied amount where applicable
• Created Date
• Status
• A download action for the invoice PDF

The Status badge maps each invoice to one of the following:

• Paid (green)
• Failed Payment (red)
• Partially Refunded
• Fully Refunded
• Incomplete Payment

Rows load as you scroll (20 at a time). Click the download icon to open the invoice PDF in a new browser tab.

Related pages

• Org Profile — manage your organization's name, domain, and other profile details.